FAQs

How does Zillion protect beyond care and warranty plans?

Warranty and care plans cover defects and ongoing maintenance of your jewelry. Some may even cover damage but you’ll need Zillion in order to cover loss or theft of your jewelry, including while you travel.

Why is Zillion better coverage than a homeowners/renters policy?

While you can add jewelry to your homeowners/renters policy, it’s always better to insure with a specialty jewelry insurer like Zillion. Filing a jewelry claim with your homeowners/renters policy can put you at risk of an increased premium or cancellation of your full homeowners/renters policy. Your existing policy deductible could also apply which means you’ll pay more out of pocket. Coverage options may also be limited in not covering things like loss during travel.

What happens if I have a claim?

Zillion provides a concierge claims experience by taking care of the repair or replacement with your retail jeweler – keeping you in the loop. As a customer of Zillion, you won’t be burdened by proving ownership of your item, verifying its value, paying a deductible, or negotiating a cash settlement. We take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.

How is Zillion different from other jewelry insurers?

Zillion exclusively insures jewelry purchased by customers of our retail & industry partners. Through our embedded insurance platform and integration with partner retailers’ point of sale and eCommerce systems, Zillion is able to offer you the easiest jewelry insurance experience in the industry, and at lower rates. We get what we need directly from the jeweler without forcing you to fill out unnecessary forms or provide an appraisal. No hassle. No boring stuff. Learn more about Zillion.

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Retailer is not a licensed agent and not authorized to discuss or advise you on insurance coverage. Questions regarding this insurance program should be directed to Zillion. Coverage and pricing is subject to underwriting approval and policy terms and conditions.